We are writing to sincerely thank you for representing us over the last several years. We always had full confidence in your ability to resolve our case to our satisfaction. But what impressed us most about you is how empathetic, yet professional you were throughout our meetings. You always listened to our concerns and treated us with such respect. Your reassuring manner helped us through the meetings with the opposing lawyers which at times we found stressful. Thank you to you and your staff for all your work in reaching a final settlement.